PRIVACY POLICY

1. Purpose of This Privacy Policy

Protecting your privacy and handling personal data responsibly is important to us.
This Privacy Policy explains how Lukas Michel Management Insights collects, uses, and protects personal data in connection with this website, our surveys, and related services.

We process personal data only to the extent necessary to support clarity, learning, and professional engagement—never for profiling, ranking, or evaluation of individuals.

2. Data Controller

The data controller responsible for data processing is:

Lukas Michel | Management Insights
Via Isola Martella 4
6572 Quartino (TI)
Switzerland
Tel.: +41 79 438 75 20
Email: contact@management-insights.ch

3. Types of Data We Process

Depending on your interaction with the website and our services, we may process the following categories of data:

a) Website Usage Data

• IP address (anonymized where possible)
• Browser type and version
• Access date and time
• Pages visited

This data is used solely for technical operation, security, and basic analytics.

b) Contact and Registration Data

When you contact us or register for a session, we may process:

• Name
• Email address
• Organization
• Role or function
• Message content (if provided)

This data is used exclusively to respond to your inquiry or to organize the requested interaction.

c) Survey Data (Executive Surveys)

In the context of the Global Executive Survey and related structured reflections, we process:

• Survey responses related to management practices and organizational patterns
• Contextual information (e.g. role, organizational setting)

Important:

• Individual survey responses are not evaluated, scored, or disclosed.
• Survey data is processed at an aggregated and systemic level.
• The purpose of survey data is learning and reflection—not assessment.

4. Survey Platform (Alchemer)

Our Executive Surveys are hosted on the platform Alchemer
(Boulder, CO, USA).

Alchemer processes data on our behalf as a data processor.
Appropriate contractual safeguards are in place to ensure compliance with applicable data protection regulations, including GDPR-standard safeguards for data transfers to the United States.

Survey data is accessed only by authorized persons involved in the interpretation and facilitation of Guided Clarity Sessions.

5. Purpose of Data Processing

We process personal data exclusively for the following purposes:

• Responding to inquiries and communication
• Organizing Guided Clarity Sessions and related conversations
• Conducting structured reflections and surveys
• Creating Organization Twins at an aggregated, systemic level
• Supporting research, learning, and method development (in anonymized form)

We do not use personal data for:

• automated decision-making
• profiling
• ranking or benchmarking individuals
• marketing without explicit consent

6. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

• Your explicit consent
• Performance of a contract or pre-contractual measures
• Legitimate interest in operating and improving our services
• Legal obligations

7. Data Retention

We retain personal data only for as long as necessary for the purposes described above, or as required by law.

Survey data used for research and pattern recognition is anonymized where possible and retained only in aggregated form.

8. Data Sharing and Disclosure

Personal data is not shared with third parties, except where necessary for:

• technical operation (hosting, survey platform)
• legal compliance
• explicit collaboration agreed with you (e.g. certified partners conducting sessions)

In partner-led engagements, data access is limited strictly to the involved partner and governed by confidentiality and ethical standards.

9. Your Rights

You have the right to:

• access your personal data
• request correction or deletion
• withdraw consent at any time
• object to processing where applicable
• request data portability where legally required

Requests can be directed to:
contact@management-insights.ch

10. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Access to sensitive data is restricted to authorized persons and governed by professional confidentiality standards.

11. Changes to This Privacy Policy

This Privacy Policy may be updated as our services or legal requirements evolve.
The current version published on this website applies.

12. Contact

If you have questions about data protection or this Privacy Policy, please contact:
contact@management-insights.ch