ABOUT

Lukas Michel · Management Insights

Why This Work Exists

For more than 25 years, my work has been guided by a simple but persistent question:

Why do organizations struggle despite capable leaders, good intentions, and constant effort—and how can management be understood and improved without fear or guesswork?

I did not start with answers.

I started with observation.


A Journey Shaped by Practice

My professional work began with diagnostics—trying to understand how organizations perform and why they so often fall short of their potential.

Over time, something became clear:

Traditional diagnostics create data, but they often block learning.
They trigger defensiveness, political behavior, and superficial compliance.

Leaders do not resist insight.
They resist exposure and unintended consequences.

This realization fundamentally changed my work.


From Diagnosis to Clarity

Rather than asking who is right or wrong, I began asking:

  • How does management actually work here?
  • What patterns shape behavior and outcomes?
  • Where do organizations muddle through without noticing?

This shift led to the development of the Organization Twin—a way to make organizational reality visible without judgment.

Not as a tool.
But as a learning instrument.


Management as a Craft

I view management not as a set of techniques, but as a craft that can be learned, practiced, and mastered.

This perspective runs through all my work:

  • The Performance Triangle
  • Management Design
  • Agile by Choice
  • Diagnostic Mentoring
  • People-Centric Management
  • Better Management
  • The Transition of Organizations
  • Unmanaged
  • Patterns of Mastery
  • The Organization Twin

Each book documents a stage in understanding how management can move from accidental to deliberate—from muddling through to mastery.


Research and Evidence

The work behind the Organization Twin is grounded in:

  • Scientifically tested models
  • Longitudinal data from 500 organizations
  • Insights from 10,000 leaders across 15 countries

Research and practice evolve together in my work.
Neither stands alone.


My Role Today

At this stage of my professional life, my focus is clear.

I spend less time doing the work myself and more time:

  • Refining the Organization Twin
  • Advancing the underlying research
  • Writing and documenting learning
  • Mentoring leaders and consultants
  • Supporting the next generation of practitioners

The goal is not scale for its own sake.
It is clarity that endures.


Management Insights

Management Insights is the platform through which this work is shared.

It brings together:

  • The Organization Twin
  • The Global Executive Survey
  • The Management Innovation Toolkit
  • Guided Clarity Sessions
  • Certification for consultants

The platform exists to support better management for a better future—quietly, rigorously, and without ideology.

The Management Insights Academy supports clients, partners, and certified consultants with ongoing learning and resources.

The work of Management Insights is developed and sustained through a distributed, international collaboration.

Lukas Michel, based in Switzerland, founded the work and continues to shape its application through practice, writing, and direct engagement with leaders. Prof. Dr. Herb Nold, based in the United States, advances the research foundation through ongoing empirical studies and academic contributions. Guido Bosbach, based in Germany, ensures the quality and consistency of partner training and practice.

This core collaboration is complemented by a global network of certified partners who apply the work across diverse contexts, from executive coaching to large-scale transformation, while adhering to a shared standard of clarity, learning, and ethical practice.

The work is intentionally distributed rather than centralized. It evolves through collaboration across geographies and disciplines, holding research, practice, and learning together through dialogue rather than hierarchy. How we work mirrors how we work with our clients.


My Professional Context

I am a management researcher, author, and advisor based in Switzerland.

Over the past 25 years, I have worked with organizations across industries and regions, combining research, mentoring, and practice.

Today, my work focuses on developing and stewarding the Organization Twin and supporting leaders, boards, and consultants in working with clarity.


A Closing Reflection

Organizations do not need more answers.
They need better questions—and the ability to see themselves clearly.

That is what this work is about.


Optional Next Steps

Start with a   GUIDED CLARITY SESSION

Learn about   THE ORGANIZATION TWIN

Explore the   THINKING   behind the work